Terms of service
TERMS & CONDITIONS
Welcome to Panache Chocolatier. The terms “we”, “us”, and “our” refer to Panache Chocolatier. Panache Chocolatier operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Panache Chocolatier is powered by Shopify, which enables us to provide the Services to you.
These Terms & Conditions, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using our Services. Please read these Terms carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use our Services.
Access and Account
By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you have consented to allow any minor dependents to use the Services under your supervision.
To access certain Services or place orders, you may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, assigned, or licensed to any other person.
Our Products
We make every effort to display accurate representations of our products and services. However, product colors or appearance may vary depending on your device, screen settings, or configuration.
We do not guarantee that product appearance or quality will meet your expectations or exactly match what is displayed online. Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
Orders
Placing an order constitutes an offer to purchase. Panache Chocolatier reserves the right to accept or decline any order at its discretion. An order is not considered accepted until confirmation is issued and payment is processed.
Please review your order carefully before submitting, as cancellations may not be possible once an order has been accepted. If an order is modified or cancelled, we will attempt to notify you using the contact details provided.
All purchases are subject to our Returns, Refunds & Cancellations Policy. Orders are intended for personal or household use only and may not be resold or exported for commercial purposes.
Prices and Billing
Prices, promotions, and discounts are subject to change without notice. The price charged is the price displayed at the time of order confirmation and does not include taxes, shipping, customs, or import charges unless stated otherwise.
Prices listed online may differ from prices offered in physical stores or third-party platforms. Promotional offers may be governed by separate terms, which will prevail in the event of conflict.
You agree to provide accurate and complete payment and billing information and to promptly update your information as needed. You confirm that you are authorized to use the payment method provided and agree to pay all charges incurred.
Shipping and Delivery
Delivery times are estimates only and are not guaranteed. Panache Chocolatier is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss transfers to you once the order is handed over to the carrier.
Intellectual Property
All content available through the Services, including text, images, designs, logos, videos, and trademarks, is owned by Panache Chocolatier or its licensors and is protected by intellectual property laws.
The Services may only be used for personal, non-commercial purposes. No content may be reproduced, distributed, or used without prior written consent. All rights not expressly granted are reserved.
Optional Tools
The Services may include third-party tools provided “as is” without warranties or guarantees. Panache Chocolatier is not responsible for third-party tools or any issues arising from their use. Use of such tools is entirely at your own risk.
Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is done at your own risk.
Relationship with Shopify
Panache Chocolatier is powered by Shopify; however, all sales are made directly with Panache Chocolatier. Shopify is not responsible for any transactions, products, or disputes between you and Panache Chocolatier. By using the Services, you release Shopify from all related claims.
Privacy Policy
All personal information collected through the Services is governed by our Privacy Policy. Because our store is hosted on Shopify, certain information may be processed by Shopify and its partners in accordance with their privacy policies.
Feedback
Any feedback, reviews, or suggestions submitted to Panache Chocolatier may be used by us without restriction, compensation, or obligation of confidentiality. You confirm that you have the right to submit such feedback and that it does not violate any laws or third-party rights.
Errors and Omissions
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct such errors or cancel orders affected by inaccuracies at any time without notice.
Prohibited Uses
You may use the Services only for lawful purposes. Any misuse, abuse, fraud, interference, or violation of intellectual property rights may result in immediate termination of access.
Termination
We reserve the right to terminate or suspend access to the Services at any time without notice. Obligations and provisions that by their nature should survive termination will remain in effect.
Disclaimer of Warranties
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. Use of the Services is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Panache Chocolatier and its partners shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
Indemnification
You agree to indemnify and hold harmless Panache Chocolatier, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver and Entire Agreement
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Panache Chocolatier.
Assignment
You may not assign these Terms without our written consent. We may assign or transfer our rights without restriction.
Governing Law
These Terms are governed by the laws of the jurisdiction in which Panache Chocolatier is headquartered, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
Contact Information
For questions regarding these Terms & Conditions, please contact us at info@panachechocolatier.com.